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Leah Ben-Ami


Biography

Leah Ben-Ami began a new role as the Learning and Development Lead at C Space in October 2018. Previously, she was the Director of Academic Operations for the Lowell Institute School within the College of Professional Studies at Northeastern University for over three years. She was responsible for leading all administrative aspects of the Lowell Institute School including system and process mapping and design; performance analysis and reporting; project planning, scheduling, oversight and evaluation; short-term and long-term goal development; and execution of operational and strategic plans. Leah worked closely with program directors, academic deans, office staff, and enrollment and marketing staff. She is also a part-time instructor for the College of Professional Studies at Northeastern University, teaching strategic human resources management and leading teams. She is currently enrolled in the Northeastern University Doctor of Education program, with a focus in Higher Education Administration.

Leah worked at Northeastern for over 12 years, starting in 2006. She was the Director of Undergraduate Fast-Track Programs at Northeastern University within the College of Professional Studies for over a year. She was responsible for enrollments, recruitment, marketing, advising, student financial services, external affairs, and operations for six bachelor’s completion 18-month programs. Leah was also the Project Manager and then Assistant Director of Graduate Campuses and Quality Assurance at Northeastern University for over two years. This position was centered on supporting the Northeastern University Graduate Campuses in Charlotte, North Carolina and Seattle, Washington. She was responsible for recruiting and on-boarding staff, space and information services build out, enrollment systems projects, marketing, project management, and regulatory compliance. In 2010 she graduated from the D’Amore-McKim School of Business earning her Masters of Business Administration, with a focus on Entrepreneurship and Marketing. She also participated in a ten day field study to Moscow and St. Petersburg, Russia.

For three and a half years starting in 2007, Leah served as Vice-President of Phinney’s Friends, a 100% volunteer supported non-profit dedicated to helping low-income individuals with disabling illnesses or other hardships maintain the bond with their companion animals by providing assistance with everyday pet care. She is originally from St. Paul, Minnesota, and moved to Boston in 2002 to complete her undergraduate degree at Boston College. During her tenure at Boston College she completed a service trip to Haiti in 2004, and studied abroad in Hong Kong in 2005 at the Hong Kong University of Science and Technology.

Education

PhD from Northeastern University (2019)

Area of Expertise

B2B, Higher Education Adminstration, HRM, Leadership/Leading Teams, Mentorship, Non-profit management, Online Experiential Learning, project management, Regulatory Compliance, STEM, Student engagement