Lilo operates at the intersection of "Design Thinking" and "Agile." Currently, He serves as TSNE MissionWorks’ Learning Lab Project Manager. In his role, he leads a multi-year strategic process that will enable TSNE to design and implement effective social impact investment strategies. To do this, Lilo created a methodology that incorporates a "Design Thinking" and an "Agile" mindset to run a two-year experiment that would allow for rapid learning and responsive service design. This methodology has been used to as the foundation for the Better Nonprofit Management Training Series: Innovation Bootcamp.
Aside from Northeastern University, he also teaches "Change and Innovation Management," "Lean Product Development," and "Agile Practices" at Nichols College where Lilo worked to design a Certificate in Project Management and Innovation Leadership.
As a Syrian immigrant, Lilo has a deep commitment to social change and leads projects where he can advance social issues. Previously, he served on the Leadership Team at Mill City Grows, a food access and food justice organization, where he oversaw a portfolio of "Agile" and traditional projects. These projects included the development of a human resources department, program development protocols, creation of financial infrastructure, and the standardization of grant administration. He’s also held roles as an Innovation Strategist at Commonwealth, on the programs team at the Ethics and Compliance Initiative, and has also served as the Assistant Director at Sunny Acres Legacy Care, where he created an accreditation program of medical staff to better assess and establish quality of care. While completing his undergraduate studies, Lilo held an administrative role at Tufts Medical Center.