Susan White



Susan Letterman White, J.D., M.S.O.D, designs, implements, and manages customized, organization-wide, strategic change projects to create sustainable and substantial performance improvements.  Her work aligns leadership, culture, and competency modeling with performance goal outcomes of: (1) business development, retention, and growth and (2) the engagement, development, advancement, and retention of exceptional people. She gets people to collaborate and change their thinking and behavior by looking at data about themselves and their organizational context.

Susan was an employment law litigator and trusted adviser to her clients for more than 20 years and a managing partner of a law firm before she began her Master of Science studies in Organization Development. In 2008, She was awarded her M.S. degree with Academic Distinction from American University. She is certified to administer competency, culture, and personality assessment tools, interpret results, coach and consult using: 

She also has received advanced training in group dynamics and facilitation from NTL Institute and is certified as a mediator. 

Susan is a frequent speaker at international, national, and local conferences, has published a book, numerous articles, and a chapter on client development and networking in an upcoming book to be published by MCLE, Inc. She is the chair of the Massachusetts Bar Law Practice Management Section and a practice advisor at the Massachusetts Law Office Management Assistance Program. She has delivered programs and workshops on leadership, team development, project management, and culture change for law firms, non-profit organizations, and Fortune 500 companies.

Professional Experience


Founder and Principal Letterman White Consulting, Braintree, MA


Practice advisor with Massachusetts non-profit


Adjunct Professor, Northeastern University, Boston, MA (Organizational Leadership, Leadership Ethics, and Career Strategy)


Adjunct Professor, American University, Washington, DC (Organization Development)


Partner, Hepburn Willcox Hamilton & Putnam, Philadelphia, PA


M.S. Organization Development (Distinction)
American University
Washington, DC

J.D. (Moot Court Honors Program)
Loyola Law School
Los Angeles, CA

B.A. (Philosophy)
Brandeis University
Waltham, MA