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Academic Support and Student Resources

As a new student, you have all the information you need—within easy reach—to help you get started and settled into a routine for success. The Learner Services team and your Academic and Career Advisors are ready to help you create a plan to achieve your academic goals. Follow the links below for answers to your most common questions and to learn more.

Academic Resources

Learner Services

Have a question? Can’t find the answer? Call Learner Services first. We’ll get you answers to all your questions, large and small—about first-term course registration, concentration changes, student resources, graduation, connecting to career and academic support, and much more. If any of your questions are more complex or specialized, we’ll make an appointment with the right people on the right Northeastern team to help you.

Phone: Learner Service 1-833-NU-LEARN (1-833-685-3276)

Email: [email protected] 

Hours: 8:30 AM – 5 PM (ET) Monday – Friday

Tutoring Services

As a Northeastern CPS student, you have access to many resources. We want to make sure that not only do you know about them, but can have full access to them. Visit the Tutoring Services Page to see all the options available to you!

Campus Resources

The Disability Resource Center

The Disability Resource Center (DRC) is dedicated to serving the Northeastern community while adhering to laws regarding disability and privacy.

University Health and Counseling Services

The Northeastern University Health and Counseling Services (UHCS) team provides services and resources to help students stay physically and mentally healthy. UHCS also handles requests for medical leaves of absence.

Code of Conduct

The University’s Code of Student Conduct sets the expectations around behaviors that promote the safety and welfare of the Northeastern community. The University seeks to provide a supportive environment that is conducive to learning, the pursuit of truth, the exchange of knowledge, the intellectual development of students, and the general good of society. In those instances where violations of the behavioral expectations occur, Northeastern University has developed policies and procedures to protect the interests of members of the University community, individually and collectively.

Academic Integrity

Learn about Northeastern’s academic integrity policy and find tools for proper citation.

Information Technology Services

Information Technology Services (ITS) is the main provider of the university’s technology framework and your “electronic life” at Northeastern.

Veterans and Service Members

Center for the Advancement of Veterans and Service Members

Our Center for the Advancement of Veterans and Service Members (CAVS) is dedicated to helping you achieve your educational and career aspirations. With a focus on veteran employability, the Center offers mentorship opportunities and career resources designed to help you leverage your military experience and more seamlessly transition to civilian life.