When a college embraces the work needed to deliver learning opportunities that build a global network of lifelong learners, profound things happen. Leaders at the forefront of this work are causing a paradigm shift for the entire Higher Education community.
CPS embraces the unbundled approach to higher education, where traditional degree programs are broken down into smaller, more focused learning experiences offering learners greater flexibility and more numerous pathways toward achieving goals. As higher education struggles to pivot toward new course delivery and credentialing paradigms, CPS learners have quickly become the new majority; embracing them means embracing the future of higher education.
While other higher education institutions choose to ignore this reality or choose to view mixing-and-matching as a lack of degree commitment or academic ambivalence, CPS is charging ahead with innovative approaches to deliver opportunities that work for learners, meeting them where they are.
Allison Ruda, Associate Dean for Curriculum Strategy and Product Innovation, and the Academic Quality and Assessment team she leads are the Change Agents helping CPS faculty adapt to the ‘new learning economy.’ The academic quality initiative they are leading is helping the college own its forward-thinking, agile, and systematized mindset that embraces innovative teaching. The approach supports the college’s overarching mission of establishing a global network of lifelong learners.
To bring this focus to Faculty, and to cultivate a “culture of quality,” AQA has launched its first QUEST (Quality Unleashed: Empowering Skillful Teaching) series of virtual workshops, scheduled to last at least through December 2023 and its lineup of workshops covers topics from Chat GPT to conducting course design self-assessments.
The team behind the QUEST Series and other quality initiatives includes Mamta Saxena, Assistant Dean, Academic Quality and Assessment; Ori Fienberg, Academic Affairs Specialist and Lecturer; Barbara Ohrstrom, Academic Director, Online Writing Lab and Lecturer; Asim Javed, Learning and Assessment Data Analyst; and Jennifer Turrentine, Digital Learning Specialist.
“Every member of this team is here because they believe strongly in CPS’ mission. It sounds totally cliché, but when you combine that commitment with deep, subject-matter expertise and a passion for education, that’s a pretty potent force for positive change. Their humanity, and the sense of humor they bring out in each other is icing on the cake.”
Ruda says the team’s desire to shine a light on outstanding teaching, and to use QUEST as a platform to exchange ideas and diffuse effective practices has been extremely rewarding. To date, faculty members from every CPS division have been active partners not only in initiatives like QUEST, but in other aspects of the quality initiative, such as revising the CPS syllabus template to include more inclusive language, enhancing course readiness processes with the integration of new tools, and modernizing and enhancing the CPS’ use of Canvas. Many of these elements are on track to roll out more broadly in late Fall.
Before managing the AQA initiative, Allison was Senior Strategist, Program Design, with Northeastern’s Online Experiential Learning team (now EDGE). In 2013, she earned her doctorate from CPS’ Graduate School of Education. Through her varied tenure with the college, her passion for consistent improvement is evident. In 2007, when she was first hired by the university as an Instructional Designer, online programs did not yet exist at Northeastern. Since then, she has witnessed a complete revolution in how CPS’s faculty-empowered approaches placed the college in an industry leadership position, resulting in other universities fast copying their approach.
“Under Chuck Kilfoye’s leadership, NU Online began in CPS and ultimately created a strong model for online course and program development for other institutions to follow. With the level of expertise and commitment of our faculty, and the experiences we’ve gained over a decade of doing this work, I believe it’s possible—maybe even inevitable—that with continued commitment and elbow grease, we will continue to be pioneers in this space.” Ruda said.
Why is Quality Assurance important at CPS?
Looking at opportunities and challenges from new perspectives is the best way to meet new learner needs. The AQA team’s expertise is helping CPS think creatively about building a learning community where it becomes easy to have consistency and clarity in a way that ensures academic quality and student success while establishing CPS as a leader for the broader Northeastern community.
“We aren’t asking faculty to take on additional work; that would be contrary to the goal. We’re implementing processes that, once faculty adopt, will have easier ways of accomplishing the work they came here to do in the first place.”
Due to the significant amount of technological change, unbundling higher education requires different processes than what was required even ten years ago. This work requires a significant amount of organizational adaptation and change.
In line with the mission of CPS, AQA’s work is centered on designing a modern and engaging digital learning experience that fosters a lifelong love of learning. While Ruda and her team are at the beginning of the work, the goal is to eventually get to a point where CPS is centered on ‘measurable quality.’
“Allison and her team’s work is the essential piece that will enable us to really drive our mission across the globe, in a way that delivers what learners need. By enabling Faculty to work within a defined system and with valuable supports in place, they will be able to create deeply immersive learning experiences that will positively impact learners in a palpable way.”
CPS Dean Radhika Seshan.
When asked where she thinks CPS is headed in five years, Allison says, “We want to be the college and university that people look at when they wonder what the future of higher education is going to be. When people are talking about access to higher education and how it is changing to make itself more available and accessible, we want CPS to come to mind first. Because that is what we do.”
Allison holds a Doctor of Education in Curriculum, Teaching Learning, and Leadership from Northeastern. She also holds an EdM in Technology, Innovation, and Education from Harvard Graduate School of Education and a Bachelor of Arts in Anthropology from Mount Holyoke College.