Academic Advising

Welcome to the Office of Academic Advising. Our mission is to provide comprehensive services to enable students to take ownership of their education and make sound decisions and judgements that will further their academic and professional success.


Learner Services

Learner Services helps Northeastern students navigate their academic and professional journey and maximize their experience here from admission to graduation and beyond. Our team of dedicated generalist advisors are trained to work directly with enrolled Northeastern students in a proactive manner. Using a learner-centered approach and specializing in customer service and student support, our representatives are here to help answer your questions. And if a representative is not able to answer a question, they will direct you to the most appropriate person.

Benefits of using Learner Services

  • Hotline - a single call or email is all it takes to get in touch
  • Quick turnaround - students receive a response to their questions within 24 business hours 
  • Multichannel access - connect with us via email, chat, text, and social media 
  • Constant support - representatives stay in contact throughout your professional and academic journey

Contact Learner Services


Career and Academic Coaching

Wherever you are on your academic or professional journey, our highly-trained and seasoned Career and Academic Coaches can help you design and put into action a plan that gets you to your goals. To make an appointment with your designated Career and Academic Coach, contact Learner Services or reach them through myNortheastern.

Benefits of having a Career and Academic Coach

  • Explore, identify, and refine career paths and goals
  • Develop an academic plan and/or job search strategy
  • Select and register for courses
  • Navigate program requirements—to determine the best path to degree completion

Career & Academic Coaching Walk-in Hours

105-107 Forsyth Street, Boston, MA 02115: 50 Nightingale Hall 

Monday through Friday: 2:00 p.m. - 4:00 p.m.

Office Suite Hours 

Monday through Thursday: 8:30 a.m. - 7:00 p.m.

Friday: 8:30 a.m. - 5:00 p.m.

Saturday: 8:30 a.m - 1:30 p.m. (no advising available) 

Contact Academic & Career Coaching